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HELP CENTER
Everything You Need to Know About ORDO
MOSS ART MAINTENANCE
The moss used is preserved and requires no maintenance if kept inside.
Keep your moss art indoors.
If it collects dust, just use a bit of compressed air.
IS THE MOSS REAL?
Yes! It's real moss but it has been preserved and/or dyed. The preservation process is glycerin and alcohol-based. Some artificial plants like succulents or ferns may be used to for depth, texture, and vibrance to the piece.
DO YOU SHIP INTERNATIONALLY?
Ordo is still a new company and although we would love to ship overseas we haven't quite figured out the logistics. We appreciate your support and encourage you to stay posted until we do!
RETURNS
It is my hope that you enjoy each piece as much as I enjoy making them. I'll do my best to include you in every step of the process so that you are confident in your purchase. Custom orders are non-refundable. Pre-made items may be returned at the buyer's expense for up to a 50% refund. Refunds are dependent on the condition of the returned piece.